Technical Support
American Heritage School is committed to assisting you in computer trouble shooting to ensure that you have reliable connectivity to the resources and class presentations.
Three software downloads will provide access to most of the course resources.
- Make sure you have speakers turned on and up. Click below to view a sample presentation.
If you cannot hear this presentation you will need to
download JAVA, which is a free software that supports many web-based applications.
- Test Lesson (for Java):
"http://american-heritage.org/distancelearning/SampleLessons/The-Pearl-Three.html"
- Test Lesson (for Java):
- Before you can attend or view recordings of any “Live” courses, you will need to
download the GotoMeeting Codec. You will also need to download this codec for viewing
recordings of live courses.
- Link to GotoMeeting Codec:
"https://www2.gotomeeting.com/codec?Portal=www.gotomeeting.com"
- Link to GotoMeeting Codec:
- You will need to have Microsoft Office software (version 2003 or later) to access
many of the course resources. If you do not already have a copy, you can purchase
an educational version for a student price.
- MS Office (Education Version):
"http://office.microsoft.com/en-us/school/FX102294021033.aspx?ofcresset=1"
- MS Office (Education Version):
If you have all of these software applications, and are still having trouble, please don’t hesitate to call or email technical support.
Technical Support
[email protected]
"The students log on to internet software, and then we screen-share. We have shared audio and visual, I have PowerPoints, I have activities, I have interactive quizzes, Word Studies—all of the benefits of an American Heritage education, that are uploaded online. [Students] then have access to files of all of these wonderful educational tools, and then, when they come to our classes, we talk together about the History, we use the 4-R’ing method, which is a wonderful method—it’s the research, reason, relate, and record [method]."